Commit 4ce2be724e91bf9838baa1cc9562f698bf8e2aa9

Authored by puhui999
1 parent 866b3853

MALL-KEFU: 根据 review 完善客服相关实现

yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/controller/admin/kefu/KeFuMessageController.java
1 package cn.iocoder.yudao.module.promotion.controller.admin.kefu; 1 package cn.iocoder.yudao.module.promotion.controller.admin.kefu;
2 2
  3 +import cn.iocoder.yudao.framework.common.enums.UserTypeEnum;
3 import cn.iocoder.yudao.framework.common.pojo.CommonResult; 4 import cn.iocoder.yudao.framework.common.pojo.CommonResult;
4 import cn.iocoder.yudao.framework.common.pojo.PageResult; 5 import cn.iocoder.yudao.framework.common.pojo.PageResult;
5 import cn.iocoder.yudao.framework.common.util.object.BeanUtils; 6 import cn.iocoder.yudao.framework.common.util.object.BeanUtils;
@@ -18,6 +19,7 @@ import org.springframework.validation.annotation.Validated; @@ -18,6 +19,7 @@ import org.springframework.validation.annotation.Validated;
18 import org.springframework.web.bind.annotation.*; 19 import org.springframework.web.bind.annotation.*;
19 20
20 import static cn.iocoder.yudao.framework.common.pojo.CommonResult.success; 21 import static cn.iocoder.yudao.framework.common.pojo.CommonResult.success;
  22 +import static cn.iocoder.yudao.framework.security.core.util.SecurityFrameworkUtils.getLoginUserId;
21 23
22 @Tag(name = "管理后台 - 客服消息") 24 @Tag(name = "管理后台 - 客服消息")
23 @RestController 25 @RestController
@@ -32,6 +34,7 @@ public class KeFuMessageController { @@ -32,6 +34,7 @@ public class KeFuMessageController {
32 @Operation(summary = "发送客服消息") 34 @Operation(summary = "发送客服消息")
33 @PreAuthorize("@ss.hasPermission('promotion:kefu-message:send')") 35 @PreAuthorize("@ss.hasPermission('promotion:kefu-message:send')")
34 public CommonResult<Long> createKefuMessage(@Valid @RequestBody KeFuMessageSendReqVO sendReqVO) { 36 public CommonResult<Long> createKefuMessage(@Valid @RequestBody KeFuMessageSendReqVO sendReqVO) {
  37 + sendReqVO.setSenderId(getLoginUserId()).setSenderType(UserTypeEnum.ADMIN.getValue()); // 设置用户编号和类型
35 return success(messageService.sendKefuMessage(sendReqVO)); 38 return success(messageService.sendKefuMessage(sendReqVO));
36 } 39 }
37 40
@@ -40,7 +43,7 @@ public class KeFuMessageController { @@ -40,7 +43,7 @@ public class KeFuMessageController {
40 @Parameter(name = "conversationId", description = "会话编号", required = true) 43 @Parameter(name = "conversationId", description = "会话编号", required = true)
41 @PreAuthorize("@ss.hasPermission('promotion:kefu-message:update')") 44 @PreAuthorize("@ss.hasPermission('promotion:kefu-message:update')")
42 public CommonResult<Boolean> updateKefuMessageReadStatus(@RequestParam("conversationId") Long conversationId) { 45 public CommonResult<Boolean> updateKefuMessageReadStatus(@RequestParam("conversationId") Long conversationId) {
43 - messageService.updateKefuMessageReadStatus(conversationId); 46 + messageService.updateKefuMessageReadStatus(conversationId, getLoginUserId(), UserTypeEnum.ADMIN.getValue());
44 return success(true); 47 return success(true);
45 } 48 }
46 49
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/controller/admin/kefu/vo/message/KeFuMessageSendReqVO.java
@@ -9,37 +9,19 @@ import lombok.Data; @@ -9,37 +9,19 @@ import lombok.Data;
9 @Data 9 @Data
10 public class KeFuMessageSendReqVO { 10 public class KeFuMessageSendReqVO {
11 11
12 - // TODO @puhui999:貌似字段多了;1)id 不用;2)senderId、senderType 不用;3)receiverId、receiverType 也不用;原因可以想下哈  
13 -  
14 - @Schema(description = "编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "23202")  
15 - private Long id;  
16 -  
17 @Schema(description = "会话编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "12580") 12 @Schema(description = "会话编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "12580")
18 @NotNull(message = "会话编号不能为空") 13 @NotNull(message = "会话编号不能为空")
19 private Long conversationId; 14 private Long conversationId;
20 15
21 - @Schema(description = "发送人编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "24571")  
22 - @NotNull(message = "发送人编号不能为空")  
23 - private Long senderId;  
24 -  
25 - @Schema(description = "发送人类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1")  
26 - @NotNull(message = "发送人类型不能为空")  
27 - private Integer senderType;  
28 -  
29 - @Schema(description = "接收人编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "29124")  
30 - @NotNull(message = "接收人编号不能为空")  
31 - private Long receiverId;  
32 -  
33 - @Schema(description = "接收人类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "2")  
34 - @NotNull(message = "接收人类型不能为空")  
35 - private Integer receiverType;  
36 -  
37 - @Schema(description = "消息类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1")  
38 - @NotNull(message = "消息类型不能为空")  
39 - private Integer contentType;  
40 -  
41 @Schema(description = "消息", requiredMode = Schema.RequiredMode.REQUIRED) 16 @Schema(description = "消息", requiredMode = Schema.RequiredMode.REQUIRED)
42 @NotEmpty(message = "消息不能为空") 17 @NotEmpty(message = "消息不能为空")
43 private String content; 18 private String content;
44 19
  20 + // ========== 后端设置的参数,前端无需传递 ==========
  21 +
  22 + @Schema(description = "发送人编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "24571", hidden = true)
  23 + private Long senderId;
  24 + @Schema(description = "发送人类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1", hidden = true)
  25 + private Integer senderType;
  26 +
45 } 27 }
46 \ No newline at end of file 28 \ No newline at end of file
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/controller/app/kefu/AppKeFuMessageController.java
@@ -43,8 +43,7 @@ public class AppKeFuMessageController { @@ -43,8 +43,7 @@ public class AppKeFuMessageController {
43 @Parameter(name = "conversationId", description = "会话编号", required = true) 43 @Parameter(name = "conversationId", description = "会话编号", required = true)
44 @PreAuthenticated 44 @PreAuthenticated
45 public CommonResult<Boolean> updateKefuMessageReadStatus(@RequestParam("conversationId") Long conversationId) { 45 public CommonResult<Boolean> updateKefuMessageReadStatus(@RequestParam("conversationId") Long conversationId) {
46 - // TODO @puhui999:需要传递 userId;万一用户模拟一个 conversationId  
47 - kefuMessageService.updateKefuMessageReadStatus(conversationId); 46 + kefuMessageService.updateKefuMessageReadStatus(conversationId, getLoginUserId(), UserTypeEnum.MEMBER.getValue());
48 return success(true); 47 return success(true);
49 } 48 }
50 49
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/controller/app/kefu/vo/message/AppKeFuMessageSendReqVO.java
@@ -9,10 +9,6 @@ import lombok.Data; @@ -9,10 +9,6 @@ import lombok.Data;
9 @Data 9 @Data
10 public class AppKeFuMessageSendReqVO { 10 public class AppKeFuMessageSendReqVO {
11 11
12 - // TODO @puhui999:应该没有传递编号哈  
13 - @Schema(description = "编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "23202")  
14 - private Long id;  
15 -  
16 @Schema(description = "消息类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1") 12 @Schema(description = "消息类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1")
17 @NotNull(message = "消息类型不能为空") 13 @NotNull(message = "消息类型不能为空")
18 private Integer contentType; 14 private Integer contentType;
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/dal/mysql/kefu/KeFuConversationMapper.java
@@ -22,18 +22,14 @@ public interface KeFuConversationMapper extends BaseMapperX&lt;KeFuConversationDO&gt; @@ -22,18 +22,14 @@ public interface KeFuConversationMapper extends BaseMapperX&lt;KeFuConversationDO&gt;
22 .orderByDesc(KeFuConversationDO::getCreateTime)); 22 .orderByDesc(KeFuConversationDO::getCreateTime));
23 } 23 }
24 24
25 - // TODO @puhui999:这个不用单独搞个方法哈。Service 直接 new 一个对象,然后调用 update 方法。  
26 - default void updateAdminUnreadMessageCountWithZero(Long id) { 25 + default void updateAdminUnreadMessageCountIncrement(Long id) {
27 update(new LambdaUpdateWrapper<KeFuConversationDO>() 26 update(new LambdaUpdateWrapper<KeFuConversationDO>()
28 .eq(KeFuConversationDO::getId, id) 27 .eq(KeFuConversationDO::getId, id)
29 - .set(KeFuConversationDO::getAdminUnreadMessageCount, 0)); 28 + .setSql("admin_unread_message_count = admin_unread_message_count + 1"));
30 } 29 }
31 30
32 - // TODO @puhui999:改成 updateAdminUnreadMessageCountIncrement 增加  
33 - default void updateAdminUnreadMessageCount(Long id) {  
34 - update(new LambdaUpdateWrapper<KeFuConversationDO>()  
35 - .eq(KeFuConversationDO::getId, id)  
36 - .setSql("admin_unread_message_count = admin_unread_message_count + 1")); 31 + default KeFuConversationDO selectByUserId(Long userId){
  32 + return selectOne(KeFuConversationDO::getUserId, userId);
37 } 33 }
38 34
39 } 35 }
40 \ No newline at end of file 36 \ No newline at end of file
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuConversationServiceImpl.java
@@ -56,20 +56,21 @@ public class KeFuConversationServiceImpl implements KeFuConversationService { @@ -56,20 +56,21 @@ public class KeFuConversationServiceImpl implements KeFuConversationService {
56 56
57 // 2.1 更新管理员未读消息数 57 // 2.1 更新管理员未读消息数
58 if (UserTypeEnum.MEMBER.getValue().equals(kefuMessage.getSenderType())) { 58 if (UserTypeEnum.MEMBER.getValue().equals(kefuMessage.getSenderType())) {
59 - conversationMapper.updateAdminUnreadMessageCount(kefuMessage.getConversationId()); 59 + conversationMapper.updateAdminUnreadMessageCountIncrement(kefuMessage.getConversationId());
60 } 60 }
61 // 2.2 会员用户发送消息时,如果管理员删除过会话则进行恢复 61 // 2.2 会员用户发送消息时,如果管理员删除过会话则进行恢复
62 - // TODO @puhui999:其实不用判断用户类型;只要be已删除,就恢复!  
63 - if (UserTypeEnum.MEMBER.getValue().equals(kefuMessage.getSenderType())  
64 - && Boolean.TRUE.equals(conversation.getAdminDeleted())) { 62 + if (Boolean.TRUE.equals(conversation.getAdminDeleted())) {
65 updateConversationAdminDeleted(kefuMessage.getConversationId(), Boolean.FALSE); 63 updateConversationAdminDeleted(kefuMessage.getConversationId(), Boolean.FALSE);
66 } 64 }
67 } 65 }
68 66
69 @Override 67 @Override
70 public void updateAdminUnreadMessageCountWithZero(Long id) { 68 public void updateAdminUnreadMessageCountWithZero(Long id) {
  69 + // 校验存在
71 validateKefuConversationExists(id); 70 validateKefuConversationExists(id);
72 - conversationMapper.updateAdminUnreadMessageCountWithZero(id); 71 +
  72 + // 管理员未读消息数归零
  73 + conversationMapper.updateById(new KeFuConversationDO().setId(id).setAdminUnreadMessageCount(0));
73 } 74 }
74 75
75 @Override 76 @Override
@@ -107,8 +108,7 @@ public class KeFuConversationServiceImpl implements KeFuConversationService { @@ -107,8 +108,7 @@ public class KeFuConversationServiceImpl implements KeFuConversationService {
107 108
108 @Override 109 @Override
109 public KeFuConversationDO getConversationByUserId(Long userId) { 110 public KeFuConversationDO getConversationByUserId(Long userId) {
110 - // TODO @puhui999:service 不写 dao 的逻辑哈  
111 - return conversationMapper.selectOne(KeFuConversationDO::getUserId, userId); 111 + return conversationMapper.selectByUserId(userId);
112 } 112 }
113 113
114 } 114 }
115 \ No newline at end of file 115 \ No newline at end of file
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuMessageService.java
@@ -35,8 +35,10 @@ public interface KeFuMessageService { @@ -35,8 +35,10 @@ public interface KeFuMessageService {
35 * 【管理员】更新消息已读状态 35 * 【管理员】更新消息已读状态
36 * 36 *
37 * @param conversationId 会话编号 37 * @param conversationId 会话编号
  38 + * @param userId 用户编号
  39 + * @param userType 用户类型
38 */ 40 */
39 - void updateKefuMessageReadStatus(Long conversationId); 41 + void updateKefuMessageReadStatus(Long conversationId, Long userId, Integer userType);
40 42
41 /** 43 /**
42 * 获得客服消息分页 44 * 获得客服消息分页
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuMessageServiceImpl.java
1 package cn.iocoder.yudao.module.promotion.service.kefu; 1 package cn.iocoder.yudao.module.promotion.service.kefu;
2 2
3 import cn.hutool.core.collection.CollUtil; 3 import cn.hutool.core.collection.CollUtil;
  4 +import cn.hutool.core.util.ObjUtil;
4 import cn.hutool.core.util.StrUtil; 5 import cn.hutool.core.util.StrUtil;
5 import cn.hutool.extra.spring.SpringUtil; 6 import cn.hutool.extra.spring.SpringUtil;
6 import cn.iocoder.yudao.framework.common.enums.UserTypeEnum; 7 import cn.iocoder.yudao.framework.common.enums.UserTypeEnum;
@@ -22,10 +23,11 @@ import org.springframework.stereotype.Service; @@ -22,10 +23,11 @@ import org.springframework.stereotype.Service;
22 import org.springframework.transaction.annotation.Transactional; 23 import org.springframework.transaction.annotation.Transactional;
23 import org.springframework.validation.annotation.Validated; 24 import org.springframework.validation.annotation.Validated;
24 25
25 -import java.util.Collections;  
26 import java.util.List; 26 import java.util.List;
27 27
  28 +import static cn.iocoder.yudao.framework.common.exception.util.ServiceExceptionUtil.exception;
28 import static cn.iocoder.yudao.framework.common.util.collection.CollectionUtils.*; 29 import static cn.iocoder.yudao.framework.common.util.collection.CollectionUtils.*;
  30 +import static cn.iocoder.yudao.module.promotion.enums.ErrorCodeConstants.KEFU_CONVERSATION_NOT_EXISTS;
29 import static cn.iocoder.yudao.module.promotion.enums.WebSocketMessageTypeConstants.KEFU_MESSAGE_ADMIN_READ; 31 import static cn.iocoder.yudao.module.promotion.enums.WebSocketMessageTypeConstants.KEFU_MESSAGE_ADMIN_READ;
30 import static cn.iocoder.yudao.module.promotion.enums.WebSocketMessageTypeConstants.KEFU_MESSAGE_TYPE; 32 import static cn.iocoder.yudao.module.promotion.enums.WebSocketMessageTypeConstants.KEFU_MESSAGE_TYPE;
31 33
@@ -53,18 +55,19 @@ public class KeFuMessageServiceImpl implements KeFuMessageService { @@ -53,18 +55,19 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
53 @Transactional(rollbackFor = Exception.class) 55 @Transactional(rollbackFor = Exception.class)
54 public Long sendKefuMessage(KeFuMessageSendReqVO sendReqVO) { 56 public Long sendKefuMessage(KeFuMessageSendReqVO sendReqVO) {
55 // 1.1 校验会话是否存在 57 // 1.1 校验会话是否存在
56 - conversationService.validateKefuConversationExists(sendReqVO.getConversationId()); 58 + KeFuConversationDO conversation = conversationService.validateKefuConversationExists(sendReqVO.getConversationId());
57 // 1.2 校验接收人是否存在 59 // 1.2 校验接收人是否存在
58 - validateReceiverExist(sendReqVO.getReceiverId(), sendReqVO.getReceiverType()); 60 + validateReceiverExist(conversation.getUserId(), UserTypeEnum.MEMBER.getValue());
59 61
60 // 2.1 保存消息 62 // 2.1 保存消息
61 KeFuMessageDO kefuMessage = BeanUtils.toBean(sendReqVO, KeFuMessageDO.class); 63 KeFuMessageDO kefuMessage = BeanUtils.toBean(sendReqVO, KeFuMessageDO.class);
  64 + kefuMessage.setReceiverId(conversation.getUserId()).setReceiverType(UserTypeEnum.MEMBER.getValue()); // 设置接收人
62 keFuMessageMapper.insert(kefuMessage); 65 keFuMessageMapper.insert(kefuMessage);
63 // 2.2 更新会话消息冗余 66 // 2.2 更新会话消息冗余
64 conversationService.updateConversationLastMessage(kefuMessage); 67 conversationService.updateConversationLastMessage(kefuMessage);
65 68
66 // 3. 发送消息 69 // 3. 发送消息
67 - getSelf().sendAsyncMessage(sendReqVO.getReceiverType(), sendReqVO.getReceiverId(), kefuMessage); 70 + getSelf().sendAsyncMessage(UserTypeEnum.MEMBER.getValue(), conversation.getUserId(), kefuMessage);
68 return kefuMessage.getId(); 71 return kefuMessage.getId();
69 } 72 }
70 73
@@ -86,9 +89,13 @@ public class KeFuMessageServiceImpl implements KeFuMessageService { @@ -86,9 +89,13 @@ public class KeFuMessageServiceImpl implements KeFuMessageService {
86 89
87 @Override 90 @Override
88 @Transactional(rollbackFor = Exception.class) 91 @Transactional(rollbackFor = Exception.class)
89 - public void updateKefuMessageReadStatus(Long conversationId) { 92 + public void updateKefuMessageReadStatus(Long conversationId, Long userId, Integer userType) {
90 // 1.1 校验会话是否存在 93 // 1.1 校验会话是否存在
91 - conversationService.validateKefuConversationExists(conversationId); 94 + KeFuConversationDO conversation = conversationService.validateKefuConversationExists(conversationId);
  95 + // 1.2 如果是会员端处理已读,需要传递 userId;万一用户模拟一个 conversationId
  96 + if (UserTypeEnum.MEMBER.getValue().equals(userType) && ObjUtil.notEqual(conversation.getUserId(), userId)) {
  97 + throw exception(KEFU_CONVERSATION_NOT_EXISTS);
  98 + }
92 // 1.2 查询会话所有的未读消息 (tips: 多个客服,一个人点了,就都点了) 99 // 1.2 查询会话所有的未读消息 (tips: 多个客服,一个人点了,就都点了)
93 List<KeFuMessageDO> messageList = keFuMessageMapper.selectListByConversationIdAndReadStatus(conversationId, Boolean.FALSE); 100 List<KeFuMessageDO> messageList = keFuMessageMapper.selectListByConversationIdAndReadStatus(conversationId, Boolean.FALSE);
94 // 1.3 情况一:没有未读消息 101 // 1.3 情况一:没有未读消息