Commit 4ce2be724e91bf9838baa1cc9562f698bf8e2aa9
1 parent
866b3853
MALL-KEFU: 根据 review 完善客服相关实现
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39 additions
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54 deletions
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/controller/admin/kefu/KeFuMessageController.java
| 1 | package cn.iocoder.yudao.module.promotion.controller.admin.kefu; | 1 | package cn.iocoder.yudao.module.promotion.controller.admin.kefu; |
| 2 | 2 | ||
| 3 | +import cn.iocoder.yudao.framework.common.enums.UserTypeEnum; | ||
| 3 | import cn.iocoder.yudao.framework.common.pojo.CommonResult; | 4 | import cn.iocoder.yudao.framework.common.pojo.CommonResult; |
| 4 | import cn.iocoder.yudao.framework.common.pojo.PageResult; | 5 | import cn.iocoder.yudao.framework.common.pojo.PageResult; |
| 5 | import cn.iocoder.yudao.framework.common.util.object.BeanUtils; | 6 | import cn.iocoder.yudao.framework.common.util.object.BeanUtils; |
| @@ -18,6 +19,7 @@ import org.springframework.validation.annotation.Validated; | @@ -18,6 +19,7 @@ import org.springframework.validation.annotation.Validated; | ||
| 18 | import org.springframework.web.bind.annotation.*; | 19 | import org.springframework.web.bind.annotation.*; |
| 19 | 20 | ||
| 20 | import static cn.iocoder.yudao.framework.common.pojo.CommonResult.success; | 21 | import static cn.iocoder.yudao.framework.common.pojo.CommonResult.success; |
| 22 | +import static cn.iocoder.yudao.framework.security.core.util.SecurityFrameworkUtils.getLoginUserId; | ||
| 21 | 23 | ||
| 22 | @Tag(name = "管理后台 - 客服消息") | 24 | @Tag(name = "管理后台 - 客服消息") |
| 23 | @RestController | 25 | @RestController |
| @@ -32,6 +34,7 @@ public class KeFuMessageController { | @@ -32,6 +34,7 @@ public class KeFuMessageController { | ||
| 32 | @Operation(summary = "发送客服消息") | 34 | @Operation(summary = "发送客服消息") |
| 33 | @PreAuthorize("@ss.hasPermission('promotion:kefu-message:send')") | 35 | @PreAuthorize("@ss.hasPermission('promotion:kefu-message:send')") |
| 34 | public CommonResult<Long> createKefuMessage(@Valid @RequestBody KeFuMessageSendReqVO sendReqVO) { | 36 | public CommonResult<Long> createKefuMessage(@Valid @RequestBody KeFuMessageSendReqVO sendReqVO) { |
| 37 | + sendReqVO.setSenderId(getLoginUserId()).setSenderType(UserTypeEnum.ADMIN.getValue()); // 设置用户编号和类型 | ||
| 35 | return success(messageService.sendKefuMessage(sendReqVO)); | 38 | return success(messageService.sendKefuMessage(sendReqVO)); |
| 36 | } | 39 | } |
| 37 | 40 | ||
| @@ -40,7 +43,7 @@ public class KeFuMessageController { | @@ -40,7 +43,7 @@ public class KeFuMessageController { | ||
| 40 | @Parameter(name = "conversationId", description = "会话编号", required = true) | 43 | @Parameter(name = "conversationId", description = "会话编号", required = true) |
| 41 | @PreAuthorize("@ss.hasPermission('promotion:kefu-message:update')") | 44 | @PreAuthorize("@ss.hasPermission('promotion:kefu-message:update')") |
| 42 | public CommonResult<Boolean> updateKefuMessageReadStatus(@RequestParam("conversationId") Long conversationId) { | 45 | public CommonResult<Boolean> updateKefuMessageReadStatus(@RequestParam("conversationId") Long conversationId) { |
| 43 | - messageService.updateKefuMessageReadStatus(conversationId); | 46 | + messageService.updateKefuMessageReadStatus(conversationId, getLoginUserId(), UserTypeEnum.ADMIN.getValue()); |
| 44 | return success(true); | 47 | return success(true); |
| 45 | } | 48 | } |
| 46 | 49 |
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/controller/admin/kefu/vo/message/KeFuMessageSendReqVO.java
| @@ -9,37 +9,19 @@ import lombok.Data; | @@ -9,37 +9,19 @@ import lombok.Data; | ||
| 9 | @Data | 9 | @Data |
| 10 | public class KeFuMessageSendReqVO { | 10 | public class KeFuMessageSendReqVO { |
| 11 | 11 | ||
| 12 | - // TODO @puhui999:貌似字段多了;1)id 不用;2)senderId、senderType 不用;3)receiverId、receiverType 也不用;原因可以想下哈 | ||
| 13 | - | ||
| 14 | - @Schema(description = "编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "23202") | ||
| 15 | - private Long id; | ||
| 16 | - | ||
| 17 | @Schema(description = "会话编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "12580") | 12 | @Schema(description = "会话编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "12580") |
| 18 | @NotNull(message = "会话编号不能为空") | 13 | @NotNull(message = "会话编号不能为空") |
| 19 | private Long conversationId; | 14 | private Long conversationId; |
| 20 | 15 | ||
| 21 | - @Schema(description = "发送人编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "24571") | ||
| 22 | - @NotNull(message = "发送人编号不能为空") | ||
| 23 | - private Long senderId; | ||
| 24 | - | ||
| 25 | - @Schema(description = "发送人类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1") | ||
| 26 | - @NotNull(message = "发送人类型不能为空") | ||
| 27 | - private Integer senderType; | ||
| 28 | - | ||
| 29 | - @Schema(description = "接收人编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "29124") | ||
| 30 | - @NotNull(message = "接收人编号不能为空") | ||
| 31 | - private Long receiverId; | ||
| 32 | - | ||
| 33 | - @Schema(description = "接收人类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "2") | ||
| 34 | - @NotNull(message = "接收人类型不能为空") | ||
| 35 | - private Integer receiverType; | ||
| 36 | - | ||
| 37 | - @Schema(description = "消息类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1") | ||
| 38 | - @NotNull(message = "消息类型不能为空") | ||
| 39 | - private Integer contentType; | ||
| 40 | - | ||
| 41 | @Schema(description = "消息", requiredMode = Schema.RequiredMode.REQUIRED) | 16 | @Schema(description = "消息", requiredMode = Schema.RequiredMode.REQUIRED) |
| 42 | @NotEmpty(message = "消息不能为空") | 17 | @NotEmpty(message = "消息不能为空") |
| 43 | private String content; | 18 | private String content; |
| 44 | 19 | ||
| 20 | + // ========== 后端设置的参数,前端无需传递 ========== | ||
| 21 | + | ||
| 22 | + @Schema(description = "发送人编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "24571", hidden = true) | ||
| 23 | + private Long senderId; | ||
| 24 | + @Schema(description = "发送人类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1", hidden = true) | ||
| 25 | + private Integer senderType; | ||
| 26 | + | ||
| 45 | } | 27 | } |
| 46 | \ No newline at end of file | 28 | \ No newline at end of file |
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/controller/app/kefu/AppKeFuMessageController.java
| @@ -43,8 +43,7 @@ public class AppKeFuMessageController { | @@ -43,8 +43,7 @@ public class AppKeFuMessageController { | ||
| 43 | @Parameter(name = "conversationId", description = "会话编号", required = true) | 43 | @Parameter(name = "conversationId", description = "会话编号", required = true) |
| 44 | @PreAuthenticated | 44 | @PreAuthenticated |
| 45 | public CommonResult<Boolean> updateKefuMessageReadStatus(@RequestParam("conversationId") Long conversationId) { | 45 | public CommonResult<Boolean> updateKefuMessageReadStatus(@RequestParam("conversationId") Long conversationId) { |
| 46 | - // TODO @puhui999:需要传递 userId;万一用户模拟一个 conversationId | ||
| 47 | - kefuMessageService.updateKefuMessageReadStatus(conversationId); | 46 | + kefuMessageService.updateKefuMessageReadStatus(conversationId, getLoginUserId(), UserTypeEnum.MEMBER.getValue()); |
| 48 | return success(true); | 47 | return success(true); |
| 49 | } | 48 | } |
| 50 | 49 |
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/controller/app/kefu/vo/message/AppKeFuMessageSendReqVO.java
| @@ -9,10 +9,6 @@ import lombok.Data; | @@ -9,10 +9,6 @@ import lombok.Data; | ||
| 9 | @Data | 9 | @Data |
| 10 | public class AppKeFuMessageSendReqVO { | 10 | public class AppKeFuMessageSendReqVO { |
| 11 | 11 | ||
| 12 | - // TODO @puhui999:应该没有传递编号哈 | ||
| 13 | - @Schema(description = "编号", requiredMode = Schema.RequiredMode.REQUIRED, example = "23202") | ||
| 14 | - private Long id; | ||
| 15 | - | ||
| 16 | @Schema(description = "消息类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1") | 12 | @Schema(description = "消息类型", requiredMode = Schema.RequiredMode.REQUIRED, example = "1") |
| 17 | @NotNull(message = "消息类型不能为空") | 13 | @NotNull(message = "消息类型不能为空") |
| 18 | private Integer contentType; | 14 | private Integer contentType; |
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/dal/mysql/kefu/KeFuConversationMapper.java
| @@ -22,18 +22,14 @@ public interface KeFuConversationMapper extends BaseMapperX<KeFuConversationDO> | @@ -22,18 +22,14 @@ public interface KeFuConversationMapper extends BaseMapperX<KeFuConversationDO> | ||
| 22 | .orderByDesc(KeFuConversationDO::getCreateTime)); | 22 | .orderByDesc(KeFuConversationDO::getCreateTime)); |
| 23 | } | 23 | } |
| 24 | 24 | ||
| 25 | - // TODO @puhui999:这个不用单独搞个方法哈。Service 直接 new 一个对象,然后调用 update 方法。 | ||
| 26 | - default void updateAdminUnreadMessageCountWithZero(Long id) { | 25 | + default void updateAdminUnreadMessageCountIncrement(Long id) { |
| 27 | update(new LambdaUpdateWrapper<KeFuConversationDO>() | 26 | update(new LambdaUpdateWrapper<KeFuConversationDO>() |
| 28 | .eq(KeFuConversationDO::getId, id) | 27 | .eq(KeFuConversationDO::getId, id) |
| 29 | - .set(KeFuConversationDO::getAdminUnreadMessageCount, 0)); | 28 | + .setSql("admin_unread_message_count = admin_unread_message_count + 1")); |
| 30 | } | 29 | } |
| 31 | 30 | ||
| 32 | - // TODO @puhui999:改成 updateAdminUnreadMessageCountIncrement 增加 | ||
| 33 | - default void updateAdminUnreadMessageCount(Long id) { | ||
| 34 | - update(new LambdaUpdateWrapper<KeFuConversationDO>() | ||
| 35 | - .eq(KeFuConversationDO::getId, id) | ||
| 36 | - .setSql("admin_unread_message_count = admin_unread_message_count + 1")); | 31 | + default KeFuConversationDO selectByUserId(Long userId){ |
| 32 | + return selectOne(KeFuConversationDO::getUserId, userId); | ||
| 37 | } | 33 | } |
| 38 | 34 | ||
| 39 | } | 35 | } |
| 40 | \ No newline at end of file | 36 | \ No newline at end of file |
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuConversationServiceImpl.java
| @@ -56,20 +56,21 @@ public class KeFuConversationServiceImpl implements KeFuConversationService { | @@ -56,20 +56,21 @@ public class KeFuConversationServiceImpl implements KeFuConversationService { | ||
| 56 | 56 | ||
| 57 | // 2.1 更新管理员未读消息数 | 57 | // 2.1 更新管理员未读消息数 |
| 58 | if (UserTypeEnum.MEMBER.getValue().equals(kefuMessage.getSenderType())) { | 58 | if (UserTypeEnum.MEMBER.getValue().equals(kefuMessage.getSenderType())) { |
| 59 | - conversationMapper.updateAdminUnreadMessageCount(kefuMessage.getConversationId()); | 59 | + conversationMapper.updateAdminUnreadMessageCountIncrement(kefuMessage.getConversationId()); |
| 60 | } | 60 | } |
| 61 | // 2.2 会员用户发送消息时,如果管理员删除过会话则进行恢复 | 61 | // 2.2 会员用户发送消息时,如果管理员删除过会话则进行恢复 |
| 62 | - // TODO @puhui999:其实不用判断用户类型;只要be已删除,就恢复! | ||
| 63 | - if (UserTypeEnum.MEMBER.getValue().equals(kefuMessage.getSenderType()) | ||
| 64 | - && Boolean.TRUE.equals(conversation.getAdminDeleted())) { | 62 | + if (Boolean.TRUE.equals(conversation.getAdminDeleted())) { |
| 65 | updateConversationAdminDeleted(kefuMessage.getConversationId(), Boolean.FALSE); | 63 | updateConversationAdminDeleted(kefuMessage.getConversationId(), Boolean.FALSE); |
| 66 | } | 64 | } |
| 67 | } | 65 | } |
| 68 | 66 | ||
| 69 | @Override | 67 | @Override |
| 70 | public void updateAdminUnreadMessageCountWithZero(Long id) { | 68 | public void updateAdminUnreadMessageCountWithZero(Long id) { |
| 69 | + // 校验存在 | ||
| 71 | validateKefuConversationExists(id); | 70 | validateKefuConversationExists(id); |
| 72 | - conversationMapper.updateAdminUnreadMessageCountWithZero(id); | 71 | + |
| 72 | + // 管理员未读消息数归零 | ||
| 73 | + conversationMapper.updateById(new KeFuConversationDO().setId(id).setAdminUnreadMessageCount(0)); | ||
| 73 | } | 74 | } |
| 74 | 75 | ||
| 75 | @Override | 76 | @Override |
| @@ -107,8 +108,7 @@ public class KeFuConversationServiceImpl implements KeFuConversationService { | @@ -107,8 +108,7 @@ public class KeFuConversationServiceImpl implements KeFuConversationService { | ||
| 107 | 108 | ||
| 108 | @Override | 109 | @Override |
| 109 | public KeFuConversationDO getConversationByUserId(Long userId) { | 110 | public KeFuConversationDO getConversationByUserId(Long userId) { |
| 110 | - // TODO @puhui999:service 不写 dao 的逻辑哈 | ||
| 111 | - return conversationMapper.selectOne(KeFuConversationDO::getUserId, userId); | 111 | + return conversationMapper.selectByUserId(userId); |
| 112 | } | 112 | } |
| 113 | 113 | ||
| 114 | } | 114 | } |
| 115 | \ No newline at end of file | 115 | \ No newline at end of file |
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuMessageService.java
| @@ -35,8 +35,10 @@ public interface KeFuMessageService { | @@ -35,8 +35,10 @@ public interface KeFuMessageService { | ||
| 35 | * 【管理员】更新消息已读状态 | 35 | * 【管理员】更新消息已读状态 |
| 36 | * | 36 | * |
| 37 | * @param conversationId 会话编号 | 37 | * @param conversationId 会话编号 |
| 38 | + * @param userId 用户编号 | ||
| 39 | + * @param userType 用户类型 | ||
| 38 | */ | 40 | */ |
| 39 | - void updateKefuMessageReadStatus(Long conversationId); | 41 | + void updateKefuMessageReadStatus(Long conversationId, Long userId, Integer userType); |
| 40 | 42 | ||
| 41 | /** | 43 | /** |
| 42 | * 获得客服消息分页 | 44 | * 获得客服消息分页 |
yudao-module-mall/yudao-module-promotion-biz/src/main/java/cn/iocoder/yudao/module/promotion/service/kefu/KeFuMessageServiceImpl.java
| 1 | package cn.iocoder.yudao.module.promotion.service.kefu; | 1 | package cn.iocoder.yudao.module.promotion.service.kefu; |
| 2 | 2 | ||
| 3 | import cn.hutool.core.collection.CollUtil; | 3 | import cn.hutool.core.collection.CollUtil; |
| 4 | +import cn.hutool.core.util.ObjUtil; | ||
| 4 | import cn.hutool.core.util.StrUtil; | 5 | import cn.hutool.core.util.StrUtil; |
| 5 | import cn.hutool.extra.spring.SpringUtil; | 6 | import cn.hutool.extra.spring.SpringUtil; |
| 6 | import cn.iocoder.yudao.framework.common.enums.UserTypeEnum; | 7 | import cn.iocoder.yudao.framework.common.enums.UserTypeEnum; |
| @@ -22,10 +23,11 @@ import org.springframework.stereotype.Service; | @@ -22,10 +23,11 @@ import org.springframework.stereotype.Service; | ||
| 22 | import org.springframework.transaction.annotation.Transactional; | 23 | import org.springframework.transaction.annotation.Transactional; |
| 23 | import org.springframework.validation.annotation.Validated; | 24 | import org.springframework.validation.annotation.Validated; |
| 24 | 25 | ||
| 25 | -import java.util.Collections; | ||
| 26 | import java.util.List; | 26 | import java.util.List; |
| 27 | 27 | ||
| 28 | +import static cn.iocoder.yudao.framework.common.exception.util.ServiceExceptionUtil.exception; | ||
| 28 | import static cn.iocoder.yudao.framework.common.util.collection.CollectionUtils.*; | 29 | import static cn.iocoder.yudao.framework.common.util.collection.CollectionUtils.*; |
| 30 | +import static cn.iocoder.yudao.module.promotion.enums.ErrorCodeConstants.KEFU_CONVERSATION_NOT_EXISTS; | ||
| 29 | import static cn.iocoder.yudao.module.promotion.enums.WebSocketMessageTypeConstants.KEFU_MESSAGE_ADMIN_READ; | 31 | import static cn.iocoder.yudao.module.promotion.enums.WebSocketMessageTypeConstants.KEFU_MESSAGE_ADMIN_READ; |
| 30 | import static cn.iocoder.yudao.module.promotion.enums.WebSocketMessageTypeConstants.KEFU_MESSAGE_TYPE; | 32 | import static cn.iocoder.yudao.module.promotion.enums.WebSocketMessageTypeConstants.KEFU_MESSAGE_TYPE; |
| 31 | 33 | ||
| @@ -53,18 +55,19 @@ public class KeFuMessageServiceImpl implements KeFuMessageService { | @@ -53,18 +55,19 @@ public class KeFuMessageServiceImpl implements KeFuMessageService { | ||
| 53 | @Transactional(rollbackFor = Exception.class) | 55 | @Transactional(rollbackFor = Exception.class) |
| 54 | public Long sendKefuMessage(KeFuMessageSendReqVO sendReqVO) { | 56 | public Long sendKefuMessage(KeFuMessageSendReqVO sendReqVO) { |
| 55 | // 1.1 校验会话是否存在 | 57 | // 1.1 校验会话是否存在 |
| 56 | - conversationService.validateKefuConversationExists(sendReqVO.getConversationId()); | 58 | + KeFuConversationDO conversation = conversationService.validateKefuConversationExists(sendReqVO.getConversationId()); |
| 57 | // 1.2 校验接收人是否存在 | 59 | // 1.2 校验接收人是否存在 |
| 58 | - validateReceiverExist(sendReqVO.getReceiverId(), sendReqVO.getReceiverType()); | 60 | + validateReceiverExist(conversation.getUserId(), UserTypeEnum.MEMBER.getValue()); |
| 59 | 61 | ||
| 60 | // 2.1 保存消息 | 62 | // 2.1 保存消息 |
| 61 | KeFuMessageDO kefuMessage = BeanUtils.toBean(sendReqVO, KeFuMessageDO.class); | 63 | KeFuMessageDO kefuMessage = BeanUtils.toBean(sendReqVO, KeFuMessageDO.class); |
| 64 | + kefuMessage.setReceiverId(conversation.getUserId()).setReceiverType(UserTypeEnum.MEMBER.getValue()); // 设置接收人 | ||
| 62 | keFuMessageMapper.insert(kefuMessage); | 65 | keFuMessageMapper.insert(kefuMessage); |
| 63 | // 2.2 更新会话消息冗余 | 66 | // 2.2 更新会话消息冗余 |
| 64 | conversationService.updateConversationLastMessage(kefuMessage); | 67 | conversationService.updateConversationLastMessage(kefuMessage); |
| 65 | 68 | ||
| 66 | // 3. 发送消息 | 69 | // 3. 发送消息 |
| 67 | - getSelf().sendAsyncMessage(sendReqVO.getReceiverType(), sendReqVO.getReceiverId(), kefuMessage); | 70 | + getSelf().sendAsyncMessage(UserTypeEnum.MEMBER.getValue(), conversation.getUserId(), kefuMessage); |
| 68 | return kefuMessage.getId(); | 71 | return kefuMessage.getId(); |
| 69 | } | 72 | } |
| 70 | 73 | ||
| @@ -86,9 +89,13 @@ public class KeFuMessageServiceImpl implements KeFuMessageService { | @@ -86,9 +89,13 @@ public class KeFuMessageServiceImpl implements KeFuMessageService { | ||
| 86 | 89 | ||
| 87 | @Override | 90 | @Override |
| 88 | @Transactional(rollbackFor = Exception.class) | 91 | @Transactional(rollbackFor = Exception.class) |
| 89 | - public void updateKefuMessageReadStatus(Long conversationId) { | 92 | + public void updateKefuMessageReadStatus(Long conversationId, Long userId, Integer userType) { |
| 90 | // 1.1 校验会话是否存在 | 93 | // 1.1 校验会话是否存在 |
| 91 | - conversationService.validateKefuConversationExists(conversationId); | 94 | + KeFuConversationDO conversation = conversationService.validateKefuConversationExists(conversationId); |
| 95 | + // 1.2 如果是会员端处理已读,需要传递 userId;万一用户模拟一个 conversationId | ||
| 96 | + if (UserTypeEnum.MEMBER.getValue().equals(userType) && ObjUtil.notEqual(conversation.getUserId(), userId)) { | ||
| 97 | + throw exception(KEFU_CONVERSATION_NOT_EXISTS); | ||
| 98 | + } | ||
| 92 | // 1.2 查询会话所有的未读消息 (tips: 多个客服,一个人点了,就都点了) | 99 | // 1.2 查询会话所有的未读消息 (tips: 多个客服,一个人点了,就都点了) |
| 93 | List<KeFuMessageDO> messageList = keFuMessageMapper.selectListByConversationIdAndReadStatus(conversationId, Boolean.FALSE); | 100 | List<KeFuMessageDO> messageList = keFuMessageMapper.selectListByConversationIdAndReadStatus(conversationId, Boolean.FALSE); |
| 94 | // 1.3 情况一:没有未读消息 | 101 | // 1.3 情况一:没有未读消息 |